Privacy Policy
Last updated: December 2024
At SmartFarmPilot, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our farm management platform.
Personal Information
We collect information you provide directly to us, such as:
- Name, email address, and contact information
- Farm or organization details
- Account credentials and preferences
- Payment and billing information
Farm Data
We collect and store the farm operation data you input into our platform, including:
- Customer information and contact details
- Product catalogs and inventory data
- Order and sales information
- Task planning and operational data
- Financial and accounting records
Usage Information
We automatically collect certain information about your use of our services:
- Log data (IP addresses, browser type, pages visited)
- Device information and technical specifications
- Usage patterns and feature interactions
- Performance and error data
We use the information we collect to:
- Provide, maintain, and improve our farm management services
- Process transactions and manage your account
- Send you technical notices, updates, and security alerts
- Provide customer support and respond to your requests
- Analyze usage patterns to improve our platform
- Comply with legal obligations and prevent fraud
We Do Not Sell Your Data
We do not sell, trade, or rent your personal information or farm data to third parties.
Limited Sharing
We may share your information only in these limited circumstances:
- Service Providers: With trusted third-party service providers who help us operate our platform (hosting, payment processing, analytics)
- Legal Requirements: When required by law, court order, or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: With your explicit consent for other purposes
We implement appropriate technical and organizational security measures to protect your information:
- Encryption of data in transit and at rest
- Secure data centers with physical security controls
- Regular security assessments and monitoring
- Access controls and employee training
- Regular backups and disaster recovery procedures
We retain your information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we're required to retain it for legal purposes.
You have the following rights regarding your information:
- Access: Request access to your personal information
- Correction: Update or correct your information
- Deletion: Request deletion of your personal information
- Portability: Export your data in a portable format
- Opt-out: Unsubscribe from marketing communications
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
- Email: support@smartfarmpilot.com
- Mail: SmartFarmPilot Privacy Team